What Is Online Therapy and How Does It Work?
Online therapy – also called telehealth, virtual counseling, or teletherapy – allows you to meet with a licensed mental health provider through secure, HIPAA-compliant video from your phone, tablet, or computer. You receive the same evidence-based treatment as an in-person session, without the commute or time in a waiting room. Whether you are looking for anonline psychiatrist in NJfor medication management, atelehealth psychiatrist in NJfor a psychiatric evaluation, or anonline counselingprovider for talk therapy – Mental Care Plus offers all of these under one roof. Research consistently shows that online therapy produces outcomes equivalent to face-to-face treatment for anxiety, depression, and PTSD.
Video Therapy Sessions
Most sessions take place via live video. You connect through a secure link we send before each appointment – no app downloads required. Video works on any device with a camera, microphone, and internet connection. We recommend a quiet, private space with good lighting.
Phone Therapy Sessions
For patients who prefer audio-only sessions or have limited internet access, we offer phone therapy as an alternative. Phone sessions are well-suited for follow-up appointments and medication check-ins. For initial evaluations, we recommend video for a more thorough assessment.
Conditions We Treat Through Online Therapy
Our telehealth providers treat a full range of mental health conditions using evidence-based approaches. Each area of focus can be addressed through virtual sessions with the same effectiveness as in-person care.
Online Therapy Across All of New Jersey
As a licensed telehealth practice based in Englewood Cliffs,
Bergen County
Our home base. Mental Care Plus is located at 560 Sylvan Avenue, Suite 2115, in Englewood Cliffs. We serve patients throughout including Hackensack, Paramus, Fort Lee, Teaneck, Ridgewood, Fair Lawn, Bergenfield, Garfield, Lodi, Ramsey, Mahwah, and Wyckoff – both in person and via telehealth. If you prefer a mix of virtual and office visits, residents enjoy the easiest access to our hybrid care model. For patients searching for apsychiatrist in , NJor atherapist in , NJ, our clinic offers both options with the convenience of in-person and online scheduling.
Hudson County
Just across the river from , residents in Jersey City, Hoboken, Bayonne, North Bergen, West New York, Union City, Weehawken, Secaucus, Kearny, and Harrison can connect with our providers through secure video sessions. The high-density urban population and fast-paced lifestyle of make telehealth an ideal option for fitting therapy into a busy schedule.
Essex County
From Newark to Montclair, Bloomfield to Livingston, and Maplewood to West Orange — residents can access our full range of online therapy and telehealth psychiatry services. Whether you are in the urban core or the suburban communities of Millburn, Caldwell, Nutley, or South Orange, quality mental health care is available from your living room.
Passaic County
Residents of Paterson, Clifton, Wayne, Passaic, West Milford, Hawthorne, Pompton Lakes, Little Falls, Woodland Park, and Totowa can receive online therapy and virtual psychiatric consultations through Mental Care Plus.
Morris County
Serving Morristown, Parsippany-Troy Hills, Dover, Denville, Rockaway, Madison, Randolph, Mount Olive, Boonton, Chester, and Chatham with comprehensive telehealth therapy and psychiatry services throughout .
Additional NJ Counties We Serve
Our telehealth services extend to every corner of New Jersey. We serve patients in Middlesex County (New Brunswick, Edison, Woodbridge, Perth Amboy), Monmouth County (Freehold, Red Bank, Long Branch, Asbury Park), Union County (Elizabeth, Summit, Westfield, Cranford), Somerset County (Somerville, Bridgewater), and Mercer County (Trenton, Princeton). We also provide virtual therapy to residents in Ocean, Burlington, Camden, Gloucester, Atlantic, Sussex, Warren, Hunterdon, Cape May, Salem, and Cumberland counties. No matter where you are in New Jersey, licensed mental health care is one video call away.
How to Get Started with Online Therapy
Beginning virtual therapy at Mental Care Plus is straightforward. Here is what to expect from your first contact to your first session.
1
Schedule a Free Consultation
Call us at (201) 731-8899 or fill out the contact form below. We will discuss your needs, answer any questions about telehealth, and help determine the right provider for you.
2
Complete Intake Paperwork
After scheduling, you will receive a secure link to complete your intake forms online — including medical history, consent, and insurance information. Everything is done digitally before your first session.
3
Get Matched with a Provider
Based on your needs, we will match you with the clinician best suited to help — whether that is Dr. Matsenko for medication management, or one of our licensed therapists for counseling.
4
Attend Your First Video Session
You will receive a secure video link before your appointment. Join from any device, anywhere in New Jersey. Most new patients are seen within one week of their initial contact.
Insurance & Payment for Online Therapy
Most New Jersey insurance plans cover telehealth therapy and psychiatry at the same rate as in-person visits. Following permanent post-COVID policy changes, telehealth coverage is now standard across major carriers in the state.
Mental Care Plus is in-network with the following insurance carriers for online therapy and telehealth psychiatry:
Not sure if your plan covers telehealth? Call us at (201) 731-8899 and we will verify your benefits before your first appointment. We also offer self-pay and sliding-scale options for patients without insurance coverage.
New Jersey made telehealth parity permanent in 2021, requiring insurers to reimburse virtual mental health visits at the same rate as in-office appointments. This means your copay for online therapy in NJ is typically the same as what you would pay for an in-person session. Many of our patients find that telehealth actually reduces their overall cost of care by eliminating transportation expenses, parking fees, and time away from work.
FAQ: Online Therapy in NJ
Call us at (201) 731-8899, fill out the contact form below, or use our online scheduling tool. We offer a free initial consultation to discuss your needs, match you with the right provider, and verify your insurance coverage. Most new patients are seen within one week.
Yes. Many of our patients use a hybrid approach – attending some sessions at our Englewood Cliffs, NJ office and others via telehealth based on their weekly schedule. You can switch formats at any time without changing providers.
A smartphone, tablet, or computer with a camera, microphone, and stable internet connection. No special software downloads required — we send you a secure link before each session. We recommend a quiet, private space with good lighting for the best experience.
Absolutely. We use a HIPAA-compliant video platform with end-to-end encryption. Your sessions are protected by the same confidentiality laws as in-person therapy. No session recordings are made. We recommend finding a quiet, private space for your appointments to ensure the best experience.
No. Our telehealth services are available to anyone residing in New Jersey, regardless of which county or city you live in. While our physical office is in Englewood Cliffs, Bergen County, our NJ-licensed providers can treat patients statewide via secure video – from Jersey City to Cape May.
Yes. Most New Jersey insurance plans cover telehealth at the same rate as in-person visits. Following post-COVID permanent policy changes, major carriers provide full telehealth coverage. Mental Care Plus accepts Aetna, Horizon NJ Health, Blue Cross/Blue Shield, Cigna, UnitedHealthcare, Medicare, and Medicaid. Contact us to verify your specific benefits.
Yes. Dr. Oxana Matsenko, our board-certified psychiatrist (MD, ABPN), conducts full psychiatric evaluations via video and can prescribe and manage medications including antidepressants, anti-anxiety medications, ADHD stimulants, mood stabilizers, and sleep aids. Follow-up medication checks are also available via telehealth.
Our telehealth providers treat anxiety, depression, ADHD, PTSD, OCD, grief, relationship issues, and more. Dr. Matsenko provides psychiatric evaluations and medication management via video. Our therapists offer individual, couples, and family counseling for a full range of mental health concerns.
Yes. Multiple peer-reviewed studies show that online therapy delivers equivalent outcomes for anxiety, depression, and PTSD treatment. Our board-certified psychiatrist and licensed therapists use the same evidence-based approaches in virtual sessions as they do in person – including CBT, DBT, and EMDR. Many patients actually report higher session attendance and greater comfort when meeting from home.
Start Your Online Therapy Journey Today
Take the first step toward feeling better. Whether you need online therapy for anxiety, depression, ADHD, trauma, or relationship issues – or you are looking for an online psychiatrist in NJ who can prescribe and manage medications via telehealth – Mental Care Plus is here for you. Schedule a free consultation with a licensed therapist or board-certified psychiatrist. No commitment, no pressure, and most new patients are seen within one week.
