What Is an Employee Assistance Program?
An Employee Assistance Program (EAP) is an employer-sponsored benefit that gives employees and their immediate family members free, confidential access to short-term counseling and mental health support for personal or work-related challenges.
At Mental Care Plus, we partner directly with Bergen County businesses to deliver EAP counseling services through our team of licensed clinicians — in person at our Englewood Cliffs office or via secure telehealth across New Jersey.
Unlike large, national EAP vendors where employees call a 1-800 number and get matched with a stranger, our program connects your team to the same therapists who serve your community every day.
Our EAP Counseling Services
A comprehensive employee assistance program tailored to the needs of your workforce and your business.
Why Bergen County Employers Choose Mental Care Plus
We are not a call center. We are your employees’ neighbors – licensed clinicians based right here in Englewood Cliffs.
1
Local, Licensed Clinicians
Your employees see the same therapists who serve Bergen County families every day – psychiatrists, licensed therapists, and counselors with deep roots in this community.
2
Seamless Continuity of Care
When EAP sessions end, employees can transition to ongoing therapy or medication management at Mental Care Plus using their health insurance – same therapist, no waitlist.
3
Customizable Plans
Choose the number of sessions, service mix, and add-ons that fit your workforce size and budget.
4
In-Network Insurance Partner
We accept Aetna, Horizon NJ Health, BCBS, Cigna, UHC, Medicare, Medicaid.
5
In-Person & Telehealth Flexibility
Sessions at Englewood Cliffs office or via HIPAA-compliant video.
6
100% Confidential
Employers receive only anonymized utilization reports. Full HIPAA compliance.
The Business Case for an Employee Assistance Program
saved for every $1 invested in EAP
reduction in absenteeism for companies with active EAP programs
of employees who use EAP report improved work performance
How Our EAP Program Works
Issues Our EAP Counselors Address
- Stress/burnout
- Anxiety/panic
- Depression
- Grief/loss
- Relationship/marital conflicts
- Parenting/family
- Substance use
- Workplace conflict
- Life transitions
- Trauma/PTSD
- Anger management
- Work-life balance
- Caregiver stress
- Sleep difficulties
- Self-esteem/confidence
Beyond EAP: Continuity of Care
Unlike standalone EAP vendors, Mental Care Plus is a full-service mental health clinic. Employees can seamlessly continue with the same therapist for individual therapy, family counseling, child/adolescent therapy, couples therapy, behavioral therapy, or medication management.
Frequently Asked Questions About Our EAP
We prioritize EAP appointments and typically schedule employees within a few business days of their initial call. For crisis situations, same-day support is available.
Yes. All EAP counseling sessions are available via secure, HIPAA-compliant video calls for employees anywhere in New Jersey. We also offer in-person sessions at our Englewood Cliffs office for those who prefer face-to-face support.
Yes. Because Mental Care Plus is both the EAP provider and a full-service mental health clinic, employees can seamlessly transition to ongoing therapy or medication management using their health insurance — with no disruption in care or change of therapist.
EAPs help reduce absenteeism, lower healthcare costs, decrease workplace accidents, and improve employee productivity and engagement. The U.S. Department of Labor reports that employers typically save $5 to $16 for every $1 invested in an EAP.
Employees can use EAP services for a wide range of concerns including stress and burnout, anxiety and depression, relationship and family conflicts, grief and loss, substance use, workplace conflicts, life transitions, and parenting challenges.
Yes. All EAP sessions at Mental Care Plus are completely confidential. Employers receive only aggregate utilization data – they never learn which employees use the service or what is discussed in sessions. All services comply with HIPAA privacy regulations.
EAP costs vary based on the size of your organization and the services you choose. Mental Care Plus offers customizable plans with flexible session counts and pricing tiers. Contact us at (201) 731-8899 or email info@mentalcareplus.com for a personalized quote tailored to your workforce.
An Employee Assistance Program (EAP) is an employer-sponsored benefit that provides employees and their families with free, confidential access to short-term counseling, crisis support, and referrals for personal or work-related issues such as stress, anxiety, depression, substance use, and relationship problems.
